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        Packet loss for inbound calls to UK numbers.

        Incident Report for Twilio

        Resolved

        The issue has been resolved and the traffic is back to normal with no expected loss.
        Posted Mar 24, 2020 - 06:06 PDT

        Update

        Our engineers are still investigating the issue with the underlying carrier. We will provide more information as soon as possible.
        Posted Mar 24, 2020 - 04:23 PDT

        Investigating

        We are experiencing high traffic packet loss for inbound calls to the UK. our engineers are investigating the issue with the underlying carrier. We will provide more updates as soon as they become available.
        Posted Mar 24, 2020 - 02:43 PDT
        This incident affected: CARRIER NETWORK (Voice, Europe).