Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Packet loss for inbound calls to UK numbers.
      Incident Report for Twilio
      Resolved
      The issue has been resolved and the traffic is back to normal with no expected loss.
      Posted Mar 24, 2020 - 06:06 PDT
      Update
      Our engineers are still investigating the issue with the underlying carrier. We will provide more information as soon as possible.
      Posted Mar 24, 2020 - 04:23 PDT
      Investigating
      We are experiencing high traffic packet loss for inbound calls to the UK. our engineers are investigating the issue with the underlying carrier. We will provide more updates as soon as they become available.
      Posted Mar 24, 2020 - 02:43 PDT
      This incident affected: CARRIER NETWORK (Voice, Europe).
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