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Carriers around the world are experiencing capacity issues because of increased demand on their networks due to COVID-19. This may result in voice quality issues, busy signals, or other errors on your phone calls. Twilio continues to monitor the health of the global carrier networks and we are publishing the most up-to-date information on our Worldwide Telephony Network Congestion page.
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Packet loss for inbound calls to UK numbers.
Incident
Report for Twilio
Resolved
The issue has been resolved and the traffic is back to normal with no expected loss.
Update
Our engineers are still investigating the issue with the underlying carrier. We will provide more information as soon as possible.
Investigating
We are experiencing high traffic packet loss for inbound calls to the UK. our engineers are investigating the issue with the underlying carrier. We will provide more updates as soon as they become available.
This incident affected: CARRIER NETWORK (Voice, Europe).
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