Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Connection Failure for Registered Sender ID Messages to China over Multiple Networks (460-000, 460-001, 460-011)
Incident
Report for Twilio
Resolved
We are observing stable connections for registered Sender ID messages to China. This incident has been resolved.
Monitoring
We are observing successful connections for registered Sender ID messages to China over multiple networks. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing successful connections for registered Sender ID messages to China over multiple networks. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing connection failures for registered Sender ID messages to China over multiple networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing connection failures for registered Sender ID messages to China over multiple networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing connection failures for registered Sender ID messages to China over multiple networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing connection failures for registered Sender ID messages to China over multiple networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMPP Binds with Cenbong. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS, APAC).