Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Subset of US Local Prefixes for Twilio Phone Numbers Displayed as Out of Stock in Console and via API
Incident
Report for Twilio
Resolved
The issue with a subset of US local prefixes for Twilio phone numbers displaying as out of stock in Console and via the API has been resolved and phone numbers in the Console and via the API are operating normally at this time.
Monitoring
We have identified the the root cause and implemented a temporary fix to ensure that the 64 United States local prefixes are available for purchase in the Twilio Console and via API. We are monitoring the phone numbers and we expect to provide another update in 30 minutes or as soon as additional information becomes available.
Identified
We have identified and are addressing the root cause of the limited or no availability of the 64 United States local prefixes available for purchase in the Twilio Console and via API. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
We are currently seeing limited or no availability of Twilio phone numbers available for purchase in the Twilio Console or via API for 64 United States local prefixes. Our engineering team is actively looking into this. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PHONE NUMBERS.