Twilio Impact Access Program Application Issues

Incident Report for Twilio

Resolved

We have fully investigated the Twilio Impact Access Program issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Mar 01, 2022 - 12:22 PST

Investigating

Our monitoring systems have detected a potential issue with the application process for the Twilio Impact Access Program. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 01, 2022 - 11:59 PST

This incident affected: TWILIO PLATFORM (Other).