AccSec Verizon United States API issue

Incident Report for Twilio

Resolved

We are no longer experiencing issue with AccSec Verizon United States API. This incident has been resolved.

Posted May 24, 2025 - 04:03 PDT

Update

We are observing recovery in issue with AccSec Verizon United States API. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 24, 2025 - 02:04 PDT

Monitoring

Posted May 24, 2025 - 00:04 PDT

Update

We are continuing to investigate an issue with AccSec Verizon United States API. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted May 24, 2025 - 00:03 PDT

Update

We are continuing to investigate an issue with AccSec Verizon United States API. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted May 23, 2025 - 20:17 PDT

Update

We are continuing to investigate an issue with AccSec Verizon United States API. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted May 23, 2025 - 15:55 PDT

Update

We are investigating an issue with AccSec Verizon United States API. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 23, 2025 - 12:45 PDT

Update

We are investigating an issue with AccSec Verizon United States API. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 23, 2025 - 11:43 PDT

Investigating

Our monitoring systems have detected a potential issue with AccSec Verizon United States API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted May 23, 2025 - 11:28 PDT

This incident affected: ACCOUNT SECURITY (Verify, Lookup) and CARRIER NETWORK (Verify Silent Network Auth).