Degraded Service for receiving calls in Brazil - Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567)

Incident Report for Twilio

Resolved

All systems are operational at this time.

Posted Dec 13, 2016 - 13:26 PST

Update

We are currently investigating an issue impacting inbound calls to numbers in Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567) - Brazil. Customers may not be able to receive calls to numbers in these areas. We are working with our carrier partners to resolve the issue. We will provide an update within an hour.

Posted Dec 13, 2016 - 13:10 PST

Investigating

We are currently investigating an issue impacting inbound and outbound calls to numbers in Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567) - Brazil. Customers may not be able to make or receive calls to or from numbers in these areas. We are working with our carrier partners to resolve the issue. We will provide an update within an hour.

Posted Dec 13, 2016 - 12:52 PST

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).