Inbound Call Failures to Thailand Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to a subset of Twilio Thailand phone numbers has been resolved, and the service is functioning normally at this time.

Posted Oct 17, 2020 - 04:36 PDT

Monitoring

We have started seeing recovery for inbound calls to a subset of Twilio Thailand phone numbers for the last 20 minutes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 17, 2020 - 02:04 PDT

Update

We are still experiencing inbound call failures to a subset of Twilio Thailand phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 17, 2020 - 01:32 PDT

Update

We are still experiencing inbound call failures to a subset of Twilio Thailand phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 16, 2020 - 21:30 PDT

Update

We are still experiencing inbound call failures to a subset of Twilio Thailand phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 16, 2020 - 19:30 PDT

Investigating

We are experiencing inbound call failures to a subset of Twilio Thailand phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 16, 2020 - 18:30 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).