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        Inbound Call Failures to Thailand Phone Numbers

        Incident Report for Twilio

        Resolved

        The issue affecting inbound calls to a subset of Twilio Thailand phone numbers has been resolved, and the service is functioning normally at this time.
        Posted Oct 17, 2020 - 04:36 PDT

        Monitoring

        We have started seeing recovery for inbound calls to a subset of Twilio Thailand phone numbers for the last 20 minutes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 17, 2020 - 02:04 PDT

        Update

        We are still experiencing inbound call failures to a subset of Twilio Thailand phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Oct 17, 2020 - 01:32 PDT

        Update

        We are still experiencing inbound call failures to a subset of Twilio Thailand phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Oct 16, 2020 - 21:30 PDT

        Update

        We are still experiencing inbound call failures to a subset of Twilio Thailand phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 16, 2020 - 19:30 PDT

        Investigating

        We are experiencing inbound call failures to a subset of Twilio Thailand phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 16, 2020 - 18:30 PDT
        This incident affected: CARRIER NETWORK (Voice, APAC).