WhatsApp senders From Argentina, Mexico, and Brazil experiencing sending and receiving issues

Incident Report for Twilio

Resolved

We are no longer experiencing issues when sending and receiving messages from WhatsApp senders in Argentina, Mexico, and Brazil.

Posted Jun 07, 2024 - 09:46 PDT

Update

We are continuing to investigate an issue with sending and receiving messages for WhatsApp senders from Argentina, Mexico, and Brazil. We expect to provide another update within 16 hours or as soon as more information becomes available.

Posted Jun 07, 2024 - 07:37 PDT

Update

We are continuing to investigate an issue with sending and receiving messages for WhatsApp senders from Argentina, Mexico, and Brazil. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 06, 2024 - 23:19 PDT

Update

We are continuing to investigate an issue with sending and receiving messages for WhatsApp senders from Argentina, Mexico, and Brazil. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 06, 2024 - 19:19 PDT

Update

We are continuing to investigate an issue with sending and receiving messages for WhatsApp senders from Argentina, Mexico, and Brazil. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 06, 2024 - 17:19 PDT

Investigating

We are investigating an issue with sending and receiving messages for WhatsApp senders from Argentina, Mexico, and Brazil. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 06, 2024 - 16:19 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).