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        SMS Delivery Delays to MTN Network in Sudan

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Sudan. This incident has been resolved.
        Posted Jan 01, 2024 - 11:10 PST

        Update

        We are continuing to observing recovery in MMS/SMS delivery delays when sending messages to MTN Network in Sudan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 01, 2024 - 09:21 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to MTN Network in Sudan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 01, 2024 - 07:21 PST

        Update

        We are still experiencing SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Jan 01, 2024 - 03:55 PST

        Update

        We are still experiencing SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Dec 31, 2023 - 20:02 PST

        Update

        We are still experiencing SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Dec 31, 2023 - 16:02 PST

        Update

        We are still experiencing SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 31, 2023 - 14:04 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 31, 2023 - 13:01 PST
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
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