SMS Delivery Delays and Failures from Twilio to MTS Kazakhstan

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Kazakhstan is operating normally.

Posted Feb 28, 2026 - 08:44 PST

Update

We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 28, 2026 - 07:48 PST

Monitoring

We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 28, 2026 - 05:48 PST

Update

We continue to experience SMS Delivery Delays and Failures to MTS Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 28, 2026 - 04:01 PST

Investigating

We are experiencing SMS Delivery Delays and Failures to MTS Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 28, 2026 - 03:09 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).