Elevated HTTP 500 errors returned and increased API latency on Verify APIs

Incident Report for Twilio

Resolved

We are no longer experiencing intermittent periods of HTTP 500 errors returned and increased API latency on Verify APIs. This incident has been resolved.

Posted Mar 06, 2020 - 23:31 PST

Update

We are experiencing intermittent periods of HTTP 500 errors returned and increased API latency on Verify APIs. Our engineers are working to resolve the issue. We will provide an update as soon as we have additional information.

Posted Mar 06, 2020 - 22:49 PST

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 06, 2020 - 22:19 PST

This incident affected: ACCOUNT SECURITY (Verify).