Issues With SIP TLS Over Interconnect

Incident Report for Twilio

Resolved

We are no longer experiencing issues with Voice SIP over Interconnect. This incident is resolved.

Posted Jun 13, 2024 - 14:58 PDT

Monitoring

Some customers using SIP TLS over Interconnect may not be able to connect to Twilio. Our engineers have identified the issue and implemented a fix. We are monitoring the issue to ensure a full recovery, and will provide another update in 30 minutes.

Posted Jun 13, 2024 - 14:30 PDT

Investigating

We've become aware of a potential issue with Voice SIP over Interconnect. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 13, 2024 - 13:45 PDT

This incident affected: PROGRAMMABLE VOICE US1 (SIP Interface US1).