SMS Delivery Delays to T-Mobile in US

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to T-Mobile in US for short code, long code, and toll free numbers. This incident has been resolved.

Posted Oct 24, 2022 - 14:34 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to T-Mobile in US for short code, long code, and toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 24, 2022 - 12:38 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to T-Mobile in US for short code, log code and toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 24, 2022 - 11:43 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America).