Customers are not able to consume events for Call Insights, Debug and Studio Event Streams.

Incident Report for Twilio

Resolved

The issue with customers that were not able to consume events for Call Insights, Debug and Studio Event Streams has been resolved and are operating normally at this time.

Posted Jan 06, 2026 - 12:25 PST

Monitoring

Our engineers have applied mitigations are seeing recovery on the issue with customers that were not able to consume events for Call Insights, Debug and Studio Event Streams. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 06, 2026 - 10:29 PST

Investigating

Our engineers began investigating an issue with customers that are not able to consume events for Call Insights, Debug and Studio Event Streams. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 06, 2026 - 09:25 PST

This incident affected: DEVELOPER TOOLS (Event Streams).