SMS Delivery Delays to Zambia MTN (645-02)

Incident Report for Twilio

Resolved

Delivery delays when sending to Zambia MTN network (645-02) is resolved ands we have seen normal operation through monitoring window. This incident is resolved.

Posted Mar 29, 2021 - 08:07 PDT

Monitoring

We are observing recovery in delivery report delays when sending to Zambia MTN network (645-02). We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 29, 2021 - 05:56 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Zambia MTN network (645-02). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Mar 29, 2021 - 05:03 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Zambia MTN network (645-02). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 29, 2021 - 04:08 PDT