Canada Account Security Service Partner Maintenance

Scheduled for Jan 22, 20:00 PST - Jan 23, 03:00 PST

Scheduled

Our service partner is conducting a planned maintenance from 22 January 2026 at 20:00 PST until 23 January 2026 at 03:00 PST. During the maintenance window, there could be intermittent API request failures for the following carrier and country: Telus Canada.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]

Posted Jan 09, 2026 - 13:56 PST

This scheduled maintenance affects: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap).