Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Call Failures
      Incident Report for Twilio
      Resolved
      Service is restored.
      Posted Mar 02, 2018 - 09:46 PST
      Monitoring
      Services are recovered. We are continuing to actively monitor.
      Posted Mar 02, 2018 - 09:37 PST
      Identified
      We have identified the issue.
      Posted Mar 02, 2018 - 09:15 PST
      Investigating
      We are experiencing increased packet loss on outbound and inbound calls related to networking failures on the east coast. Team is working to adjust traffic to fully restore service
      Posted Mar 02, 2018 - 08:40 PST
      Monitoring
      We are seeing recovery in Ireland and Germany. We are continuing to monitor
      Posted Mar 02, 2018 - 08:26 PST
      Investigating
      We are observing call failures in Ireland and Germany datacenters. On call team is responding
      Posted Mar 02, 2018 - 08:25 PST
      This incident affected: ELASTIC SIP TRUNKING (Origination) and PROGRAMMABLE VOICE (PSTN).
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