SMS Delivery Delays from Twilio to Claro Chile

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays from Twilio to Claro network subscribers in Chile. This incident has been resolved.

Posted Feb 25, 2026 - 14:21 PST

Monitoring

We are observing recovery in SMS delivery delays from Twilio to Claro network subscribers in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 25, 2026 - 12:23 PST

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 25, 2026 - 11:22 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).