Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      High AWS Packet Loss Causing Voice Failures in JP, SG and IE Regions
      Incident Report for Twilio
      Resolved
      Programmable Voice and Elastic SIP Trunking services were degraded for 16 minutes between 02:52 and 03:08 Pacific Time on 05/08/2021. During this period, some calls in the JP, SG and IE may have failed. The issue has now been resolved.
      Posted May 08, 2021 - 03:30 PDT
      Investigating
      Our monitoring systems have detected a potential issue with Programmable Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted May 08, 2021 - 03:03 PDT
      This incident affected: ELASTIC SIP TRUNKING (Origination) and PROGRAMMABLE VOICE (PSTN).
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