Delays in sending SMS towards Canada - Rogers Wireless (302-720) via short codes

Incident Report for Twilio

Resolved

We have now confirmed that we are successfully sending SMS messages via shortcodes to the destinations in Canada - Rogers Wireless (302-720). All services are now operational.

Posted Jul 13, 2019 - 20:13 PDT

Investigating

We are experiencing delays in sending SMS messages via shortcodes towards Canada - Rogers Wireless (302-720). We will continue to work with our carrier partner to resolve this issue.

Posted Jul 13, 2019 - 18:30 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).