Errors on Console and Public API for Messaging Logs and Debug Events

Incident Report for Twilio

Resolved

Errors in Console, bugger and Rest API has been resolved and are operating normally at this time.

Posted Apr 04, 2023 - 09:21 PDT

Monitoring

Messaging logs and debug events are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Apr 04, 2023 - 08:48 PDT

Identified

We are continuing our investigation and have identified that messaging logs on the Console are also affected. We keep seeing 500 errors when fetching debug events from the public API and the console debugger. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Apr 04, 2023 - 08:37 PDT

Update

We are currently investigating 500 errors when fetching debug events from the public API and the console debugger. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 04, 2023 - 08:11 PDT

Investigating

Our monitoring systems have detected a potential issue with Debugger. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 04, 2023 - 08:03 PDT

This incident affected: DEVELOPER TOOLS (Console, Debugger & Alarms, REST API).