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Twilio Services
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Issues found outside of Twilio’s Network
System Metrics
High Filtering On SMS Towards AT&T Network In United States
Incident
Report for Twilio
Resolved
We are no longer experiencing high filtering on SMS towards AT&T network in the United States for all senders. This incident has been resolved.
Monitoring
We are observing recovery with high filtering on SMS towards AT&T network in the United States for all senders. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing recovery with high filtering on SMS towards AT&T network in the United States for all senders. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Identified
We are experiencing filtering on SMS towards AT&T network in United States. We have seen recovery for short codes and long codes, but are continuing to see some increased filtering for toll-free. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Monitoring
We are observing recovery with high filtering on SMS towards AT&T network in the United States. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing high filtering on SMS towards AT&T network in United States. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing high filtering on SMS towards AT&T network in Unites states. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America) and PROGRAMMABLE MESSAGING (SMS).