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Inbound Call Failures to a Subset of US Toll-Free Numbers
Incident
Report for Twilio
Resolved
The issue affecting inbound calls to Twilio US Toll-Free phone numbers has been resolved, and the service is functioning normally at this time.
Monitoring
We have started seeing recovery for inbound calls to Twilio US Toll-Free phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to observe inbound call failures to a subset of Twilio US Toll-Free phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing inbound call failures to a subset of Twilio US Toll-Free phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
We've become aware of a potential issue with Inbound Voice Calls to US Toll-Free numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, North America).
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