Automated Alert: Minimal Customer Impact

Incident Report for Twilio

Resolved

We have fully investigated the Flex outbound calls issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Jan 29, 2022 - 09:44 PST

Investigating

We've become aware of a potential issue with Flex outbound calls. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 29, 2022 - 08:09 PST

This incident affected: FLEX (Flex Application Platform).