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        Lookup V2 Errors for Packages SIM Swap and Identity Match

        Incident Report for Twilio

        Resolved

        Twilio Lookup V2 was degraded for 4 days between 01/22 to 01/26. During this period of time customers may have experienced 60606 errors for packages SIM Swap and Identity Match. The issue has now been resolved.
        Posted Jan 26, 2026 - 08:42 PST
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