SMS Delivery Delays to Bandwidth Network in US Over a Subset of Shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending SMS to Bandwidth network in US for a subset of short codes. This incident has been resolved.

Posted Jun 24, 2025 - 04:45 PDT

Update

We are observing recovery in SMS delivery delays to Bandwidth network in US for a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 24, 2025 - 00:45 PDT

Monitoring

We are observing recovery in SMS delivery delays to Bandwidth network in US for a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 23, 2025 - 22:44 PDT

Update

We continue to experience delivery delays when sending SMS to Bandwidth network in US for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 23, 2025 - 20:51 PDT

Investigating

We are experiencing SMS delivery delays to Bandwidth network in US for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 23, 2025 - 19:51 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).