Some Requests To Initiate Outbound Calls via API Are Failing

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Jan 22, 2020 - 00:29 PST

Identified

Our engineers have identified the cause of the issue and applied a fix to solve the Programmable Voice API issue. We are observing recovery and will continue to monitor. We will provide additional information as quickly as possible.

Posted Jan 22, 2020 - 00:14 PST

Update

We are experiencing 500 errors when initiating outbound calls via the Programmable Voice API. Our engineering team is actively investigating. We will update as soon as we have more information.

Posted Jan 21, 2020 - 23:42 PST

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 21, 2020 - 23:28 PST

This incident affected: DEVELOPER TOOLS (REST API).