Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Some Requests To Initiate Outbound Calls via API Are Failing
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Jan 22, 2020 - 00:29 PST
      Identified
      Our engineers have identified the cause of the issue and applied a fix to solve the Programmable Voice API issue. We are observing recovery and will continue to monitor. We will provide additional information as quickly as possible.
      Posted Jan 22, 2020 - 00:14 PST
      Update
      We are experiencing 500 errors when initiating outbound calls via the Programmable Voice API. Our engineering team is actively investigating. We will update as soon as we have more information.
      Posted Jan 21, 2020 - 23:42 PST
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jan 21, 2020 - 23:28 PST
      This incident affected: DEVELOPER TOOLS (REST API).
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