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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Delivery Reports Failures on US Long Codes to Sprint Handsets
      Incident Report for Twilio
      Resolved
      The missing delivery report issue which affected SMS from US long codes to Sprint handsets is now resolved.
      Posted Mar 11, 2019 - 23:34 PDT
      Monitoring
      We are observing recovery on delivery reports of SMS from US long codes to Sprint handsets. Our engineering team will continue to monitor the service
      Posted Mar 11, 2019 - 22:36 PDT
      Update
      We are continuing to investigate this issue.
      Posted Mar 11, 2019 - 18:06 PDT
      Update
      We are continuing to investigate this issue.
      Posted Mar 11, 2019 - 18:05 PDT
      Update
      We are continuing to work with our carrier partners to resolve the ongoing issue with delivery reports on long code messages towards Sprint handsets
      Posted Mar 11, 2019 - 17:27 PDT
      Investigating
      We are currently observing missing delivery reports (DLRs) of SMS messages from US Long Codes to Sprint handsets. Message delivery is not affected. We are working with our carrier partner to resolve the issue. We will provide an update as soon as possible
      Posted Mar 11, 2019 - 14:24 PDT
      This incident affected: CARRIER NETWORK (SMS Long Code, North America) and PROGRAMMABLE MESSAGING (SMS).
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