Scheduled maintenance
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Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Delays to Sure Network in UK
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Sure Network in UK. This incident has been resolved.
Update
We continue to observe recovery in SMS delivery delays when sending messages to Sure Network in the UK. Our teams are monitoring the service closely to ensure stability. We will provide another update in 2 hours or sooner if additional information becomes available.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Sure Network in UK. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery delays when sending messages to Sure network in UK. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery delays when sending messages to Sure Network in UK. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery delays when sending messages to Sure Network in UK. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to Sure Network in UK. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Europe, SMS, Middle East & Africa).