SMS Delivery Receipt Delays from Twilio to Vodacom South Africa

Incident Report for Twilio

Update

We have observed a recovery in SMS delivery receipts from Twilio to Vodacom network subscribers in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 11, 2026 - 08:05 PDT

Update

We continue to observe recovery in SMS delivery receipt delays from Twilio to Vodacom network subscribers in South Africa. Message delivery may succeed, but delivery receipts could still be delayed. We will provide another update in 2 hours or sooner if more information becomes available.

Posted Mar 11, 2026 - 07:21 PDT

Monitoring

We are observing recovery in SMS delivery receipt delays from Twilio to Vodacom network subscribers in South Africa. Message delivery may succeed, but delivery receipts could still be delayed. We will provide another update in 30 minutes or sooner if more information becomes available.

Posted Mar 11, 2026 - 06:53 PDT

Update

We continue to experience SMS delivery receipt delays from Twilio to Vodacom network subscribers in South Africa. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 11, 2026 - 06:39 PDT

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Vodacom network subscribers in South Africa. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 11, 2026 - 05:40 PDT

This incident affects: CARRIER NETWORK (SMS, Middle East & Africa).