SMS Delivery Delays and Failures from Twilio to Etisalat Afghanistan

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to Etisalat network subscribers in Afghanistan is operating normally.

Posted Apr 23, 2026 - 15:06 PDT

Monitoring

We have observed a recovery in SMS delivery from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 23, 2026 - 13:03 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 23, 2026 - 11:46 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Components: SMS, Middle East & Africa

Posted Apr 23, 2026 - 10:44 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 23, 2026 - 10:39 PDT

Identified

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 23, 2026 - 09:39 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 23, 2026 - 08:08 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 23, 2026 - 07:07 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).