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Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Group MMS Delivery failures to T-Mobile Network in the US for a Subset of Toll Free and Long Code Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing MMS delivery failures to the T-Mobile Network in the US for a Subset of Toll Free and Long Code Numbers. This incident has been resolved.
Update
We are observing successful MMS delivery to T-Mobile Network in the US for a Subset of Toll Free and Long Code Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 24 hours or as soon as more information becomes available.
Monitoring
We are observing successful MMS delivery to T-Mobile Network in the US for a Subset of Toll Free and Long Code Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience Group MMS Delivery failures to T-Mobile Network in the US for a Subset of Toll Free and Long Code Numbers, and have identified the source of the issue. We will continue to investigate with our carrier partners, and provide another update in 24 hours or as soon as we have more information.
Update
We are continuing to experience Group MMS Delivery failures to T-Mobile Network in the US for a Subset of Toll Free and Long Code Numbers, and have identified the source of the issue. We will continue to investigate with our carrier partners, and provide another update in 24 hours or as soon as we have more information.
Update
We are continuing to experience Group MMS Delivery failures to T-Mobile Network in the US for a Subset of Toll Free and Long Code Numbers, and have identified the source of the issue. We will continue to investigate with our carrier partners, and provide another update in 16 hours or as soon as we have more information.
Update
We are continuing to experience Group MMS Delivery failures to T-Mobile Network in the US for a Subset of Toll Free and Long Code Numbers, and have identified the source of the issue. We will continue to investigate with our carrier partners, and provide another update in 8 hours or as soon as we have more information.
Update
We are continuing to experience Group MMS Delivery failures to T-Mobile Network in the US for a Subset of Toll Free and Long Code Numbers, and have identified the source of the issue. We will continue to investigate with our carrier partners, and provide another update in 4 hours or as soon as we have more information.
Identified
We are continuing to experience Group MMS Delivery failures to T-Mobile Network in the US for a Subset of Toll Free and Long Code Numbers, and have identified the source of the issue. We will continue to investigate with our carrier partners, and provide another update in 2 hours or as soon as we have more information.
Update
We are experiencing Group MMS Delivery failures to T-Mobile Network in the US for a Subset of Toll Free and Long Code Numbers. Our engineers are investigating, and we will provide another update in 1 hour or as soon as we have more information.
Investigating
We've become aware of a potential issue with Group MMS Delivery failures to T-Mobile Network in the US for a Subset of Toll Free and long code Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: ZIPWHIP MESSAGING (MMS Long Code, North America, MMS Toll-Free, North America).