SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil

Incident Report for Twilio

Update

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 03, 2026 - 09:14 PST

Monitoring

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 03, 2026 - 07:14 PST

Update

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Nov 03, 2026 - 04:01 PST

Update

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 03, 2026 - 00:01 PST

Update

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 02, 2026 - 21:57 PST

Identified

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 02, 2026 - 20:55 PST

This incident affects: CARRIER NETWORK (SMS, Latin America).