SMS Delivery Delays to Optus Australia

Incident Report for Twilio

Resolved

On April 14th between 06:33 UTC to 07:16 UTC and 10:48 UTC to 11:08 UTC, customers experienced SMS delivery delays when sending messages to Optus Australia. This issue has been resolved.

Posted Apr 20, 2022 - 18:47 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Optus Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 20, 2022 - 18:26 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).