Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Software
System Metrics
Delays on Voice Transcriptions
Incident
Report for Twilio
Resolved
We are no longer experiencing any known issues related to Voice transcription. This incident has been resolved.
Monitoring
We are observing recovery in delays that were previously impacting Voice transcription. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are investigating an issue with Voice transcripts. Some customers are seeing delays getting Transcriptions. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Voice Transcriptions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE VOICE (Recording Transcriptions).