Pricing and Phone Numbers API returning HTTP 500 errors

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Jan 02, 2020 - 18:43 PST

Update

We are continuing to investigate this issue.

Posted Jan 02, 2020 - 17:36 PST

Update

Our pricing API is returning an increased rate of HTTP 500 responses. HTTP 500 responses are also occurring when viewing the list of phone numbers or buying a new phone number either via API or via console. Our engineering team is working to resolve.

Posted Jan 02, 2020 - 16:06 PST

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 02, 2020 - 15:11 PST

This incident affected: PHONE NUMBERS.