Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Pricing and Phone Numbers API returning HTTP 500 errors
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Jan 02, 2020 - 18:43 PST
      Update
      We are continuing to investigate this issue.
      Posted Jan 02, 2020 - 17:36 PST
      Update
      Our pricing API is returning an increased rate of HTTP 500 responses. HTTP 500 responses are also occurring when viewing the list of phone numbers or buying a new phone number either via API or via console. Our engineering team is working to resolve.
      Posted Jan 02, 2020 - 16:06 PST
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jan 02, 2020 - 15:11 PST
      This incident affected: PHONE NUMBERS.
      ← Current Status Powered by Atlassian Statuspage