Flex Real-Time Queue Stats Inconsistencies

Incident Report for Twilio

Resolved

We have experienced issues in Flex Real-Time reporting system for 81 hours between 01:30 on 12/02/2022 and 10:30 on 12/05/2022 Pacific Time. During this period, customers may have experienced inconsistencies in queue stats on Flex. The issue has been resolved and stats should already be fixed.

Posted Dec 06, 2022 - 06:04 PST