Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      US Toll Free experiencing SMS Non-Delivery to T-Mobile
      Incident Report for Twilio
      Resolved
      Our testing and monitoring have confirmed that delivery of SMS from US Toll Free numbers to T-Mobile subscribers is operating normally.
      Posted Jan 31, 2019 - 12:41 PST
      Update
      We are observing recovery of the delivery issues and will continue monitoring.
      Posted Jan 31, 2019 - 11:09 PST
      Monitoring
      We are continuing to observe delivery issues for some SMS sent from Twilio US Toll-Free numbers towards T-Mobile
      Posted Jan 31, 2019 - 03:55 PST
      Investigating
      T-Mobile is currently carrying out emergency maintenance on their network. We are observing delivery issues for some SMS sent from Twilio US Toll-Free numbers to T-Mobile subscribers.

      Maintenance Window:
      Start: 10:00 PM PST 1/30/2019
      End: 03:00 AM PST 1/31/2019
      Posted Jan 30, 2019 - 23:39 PST
      This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).