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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics
        Issues to Get Prompt Responses From Twilio Support Chats or Issues Connecting to Twilio Live Chat Support
        Incident Report for Twilio
        Resolved
        We have fully investigated the Flex issue with Twilio agents triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
        Posted Jul 02, 2024 - 07:49 PDT
        Update
        We are investigating issues with live chat on Twilio support. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 02, 2024 - 06:49 PDT
        Investigating
        Our monitoring systems have detected a potential issue with Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 02, 2024 - 06:37 PDT
        This incident affected: TWILIO PLATFORM (Customer Support Center).
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