Automated Alert: No Customer Impact

Incident Report for Twilio

Resolved

We have fully investigated the SMS Delivery Failures to AT&T Network in the US for a Subset of Toll Free Numbers issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Posted Dec 10, 2024 - 12:45 PST

Investigating

Our monitoring systems have detected a potential issue of SMS Delivery Failures to AT&T Network in the US for a Subset of Toll Free Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 10, 2024 - 12:42 PST