SMS Delivery Delays to T-Mobile Network in the US from a Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays or failures when sending messages to T-Mobile Network in the US from a Subset of Short Codes. This incident has been resolved.

Posted Nov 10, 2023 - 08:25 PST

Monitoring

We are observing an improvement on SMS Delivery Delays T-Mobile Network in the US from a Subset of Short Codes. Our engineers are now monitoring the issue. We will provide another update in 2 hours or as soon as more information is available

Posted Nov 10, 2023 - 06:26 PST

Update

We continue to experience SMS delivery delays to T-Mobile Network in the US from a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 10, 2023 - 05:13 PST

Investigating

We are experiencing SMS delivery delays to T-Mobile Network in the US from a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.

Posted Nov 10, 2023 - 03:48 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America).