Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Short Code SMS To AT&T and Cricket Wireless handsets in the US are delayed
      Incident Report for Twilio
      Resolved
      SMS delivery delays to AT&T and Cricket Wireless handsets in the US from a subset of Twilio US short codes have now been resolved. SMS to North America is currently operating normally
      Posted Mar 14, 2019 - 19:20 PDT
      Update
      The delivery delay issue of SMS to AT&T from a subset of Twilio US short codes has now been resolved. Twilio is continuing to monitor delivery delay of SMS to Cricket Wireless from a subset of Twilio US short codes.
      Posted Mar 14, 2019 - 17:15 PDT
      Monitoring
      We are observing recovery in sending SMS to AT&T and Cricket Wireless handsets in the US from a subset of Twilio US short codes. We are actively monitoring and we will provide update shortly.
      Posted Mar 14, 2019 - 16:34 PDT
      Investigating
      We are observing delays in sending SMS to AT&T and Cricket Wireless from a subset of Short Codes. We are actively working with our partner to resolve the issue. We will provide an update as soon as possible
      Posted Mar 14, 2019 - 15:30 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).