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        SMS Delivery Delays To MTN Network In Multiple African Countries

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to MTN network in multiple African countries. This incident is now resolved.
        Posted Oct 25, 2024 - 10:14 PDT

        Update

        We continue observing an improvement on SMS delivery delays when sending messages to MTN network in multiple African countries. Our engineers are monitoring the issue. We will provide another update in 2 hours or as soon as more information is available.
        Posted Oct 25, 2024 - 10:03 PDT

        Update

        We continue observing an improvement on SMS delivery delays when sending messages to MTN network in multiple African countries. Our engineers are monitoring the issue. We will provide another update in 2 hours or as soon as more information is available.
        Posted Oct 25, 2024 - 08:05 PDT

        Monitoring

        We are observing an improvement on SMS delivery delays when sending messages to MTN network in multiple African countries. Our engineers are monitoring the issue. We will provide another update in 2 hours or as soon as more information is available.
        Posted Oct 25, 2024 - 06:10 PDT

        Update

        We are still experiencing SMS delivery delays when sending messages to MTN network in multiple African countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Oct 25, 2024 - 00:59 PDT

        Update

        We are still experiencing SMS delivery report delays when sending messages to MTN Network in South Africa, however for other MTN networks in the African region we can observe recovery. Our engineers are working with our carrier partner to resolve the issue with MTN South Africa. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Oct 24, 2024 - 21:09 PDT

        Update

        We are still experiencing SMS delivery delays when sending messages to MTN Network in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 24, 2024 - 19:22 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to MTN Network in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 24, 2024 - 18:23 PDT
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
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