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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      API access degraded from 74.208.59.0/24 subnet
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Nov 03, 2019 - 16:30 PST
      Update
      All requests to/from the ISP 1&1 at the IP subnet range 74.208.0.0/24 are failing. We are still working to resolve this issue with our networking partners, at this time we have no ETA on resolution yet and will update this incident when we have more information.
      Posted Nov 03, 2019 - 11:10 PST
      Update
      All requests to/from the ISP 1&1 at the IP subnet range 74.208.0.0/24 are failing. This is a communication issue between 1&1 and Twilio's hosting provider. Our networking team is working with all parties to correct the issue.
      Posted Nov 01, 2019 - 17:36 PDT
      Update
      We are still working to resolve this issue with our networking partners, at this time we have no ETA on resolution yet and will update this incident when we have more information.
      Posted Nov 01, 2019 - 12:45 PDT
      Update
      We are still working to resolve this issue with our networking partners, at this time we have no ETA on resolution yet and will update this incident again in 6 hours.
      Posted Nov 01, 2019 - 02:50 PDT
      Update
      We are still working to resolve this issue with our networking partners, at this time we have no ETA on resolution yet and will update this incident again in 6 hours.
      Posted Oct 31, 2019 - 19:29 PDT
      Update
      We are still working to resolve this issue with our networking partners, at this time we have no ETA on resolution yet and will update this incident again in 6 hours.
      Posted Oct 31, 2019 - 07:11 PDT
      Update
      We are still working to resolve this issue with our networking partners, at this time we have no ETA on resolution yet and will update this incident again in 6 hours.
      Posted Oct 31, 2019 - 00:00 PDT
      Update
      We are still working to resolve this issue with our networking partners, at this time we have no ETA on resolution yet and will update this incident again in 6 hours.
      Posted Oct 30, 2019 - 18:16 PDT
      Update
      We are still working to resolve this issue with our networking partners, at this time we have no ETA on resolution yet and will update this incident again in 6 hours.
      Posted Oct 30, 2019 - 11:06 PDT
      Update
      We are still working to resolve this issue with our networking partners, at this time we have no ETA on resolution yet and will update this incident again in 6 hours.
      Posted Oct 30, 2019 - 05:25 PDT
      Update
      We are still working to resolve this issue with our networking partners, at this time we have no ETA on resolution and will update this incident again in 6 hours
      Posted Oct 29, 2019 - 23:20 PDT
      Update
      We continue to investigate failures to reach Twilio’s API from the 74.208.0.0/16 IP subnet with our network partners. We will provide an update in 2 hours as we continue to work to resolve the issue with our network partners.
      Posted Oct 29, 2019 - 21:39 PDT
      Investigating
      We are currently investigating failures to reach Twilio's API from the 74.208.0.0/16 IP subnet. We will provide an update as soon as we have more information.
      Posted Oct 29, 2019 - 16:19 PDT
      This incident affected: DEVELOPER TOOLS (REST API).
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