Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
US Shortcode SMS Delays to Sprint Network
Incident
Report for Twilio
Resolved
We are no longer observing delays for US Shortcode SMS to the Sprint network. This incident has been resolved and all systems are operational.
Identified
We are observing improvements in US Shortcode SMS delays to the Sprint network but delays still exist to a subset of numbers. Our engineers are continuing to work with our carrier partner to resolve the issue. We will provide an update in the next 2 hours or as soon as more information becomes available.
Update
Our monitoring systems have detected an issue with US Shortcode SMS delays to the Sprint network. Our engineering team has been alerted and is actively investigating. We will update within 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).