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        SMS Delivery Delays Over Longcodes to Entel Chile

        Incident Report for Twilio

        Resolved

        SMS delivery delays over longcodes to Entel Chile has been confirmed addressed by our provider. Messaging delivery has been stable.
        The incident is now resolved.
        Posted Aug 04, 2020 - 08:32 PDT

        Update

        Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will update as soon as we have more information.
        Posted Aug 04, 2020 - 07:09 PDT

        Update

        Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will update as soon as we have more information.
        Posted Aug 04, 2020 - 05:14 PDT

        Update

        Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will update as soon as we have more information.
        Posted Aug 04, 2020 - 03:07 PDT

        Update

        Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will update as soon as we have more information.
        Posted Aug 04, 2020 - 01:16 PDT

        Update

        Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will update as soon as we have more information.
        Posted Aug 03, 2020 - 23:03 PDT

        Update

        Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will update as soon as we have more information.
        Posted Aug 03, 2020 - 18:40 PDT

        Monitoring

        Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. Successfully delivery is being observed for the majority of traffic to this network, but full resolution has not yet been confirmed by the carrier partner as some delivery reports continue facing delays.  We expect to provide an update in 24 hours or as soon as more information becomes available.
        Posted Aug 03, 2020 - 16:30 PDT

        Update

        Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will provide another update as soon as we have additional information.
        Posted Aug 03, 2020 - 00:50 PDT

        Update

        Our engineers are still working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Aug 02, 2020 - 00:44 PDT

        Update

        Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will provide another update as soon as we have additional information.
        Posted Aug 01, 2020 - 01:40 PDT

        Update

        Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will provide another update as soon as we have additional information.
        Posted Jul 31, 2020 - 09:31 PDT

        Update

        Our engineers are still working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Jul 31, 2020 - 01:31 PDT

        Update

        Our engineers are still working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Jul 30, 2020 - 21:31 PDT

        Update

        Our engineers are still working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Jul 30, 2020 - 19:00 PDT

        Update

        Our monitoring systems have detected an issue with SMS Delivery Delays over Longcodes to Chilean mobile operators. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 30, 2020 - 17:53 PDT

        Investigating

        Our monitoring systems have detected an issue with SMS Delivery Delays over Longcodes to Chilean mobile operators. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 30, 2020 - 17:40 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).