Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays Over Longcodes to Entel Chile
      Incident Report for Twilio
      Resolved
      SMS delivery delays over longcodes to Entel Chile has been confirmed addressed by our provider. Messaging delivery has been stable.
      The incident is now resolved.
      Posted Aug 04, 2020 - 08:32 PDT
      Update
      Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will update as soon as we have more information.
      Posted Aug 04, 2020 - 07:09 PDT
      Update
      Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will update as soon as we have more information.
      Posted Aug 04, 2020 - 05:14 PDT
      Update
      Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will update as soon as we have more information.
      Posted Aug 04, 2020 - 03:07 PDT
      Update
      Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will update as soon as we have more information.
      Posted Aug 04, 2020 - 01:16 PDT
      Update
      Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will update as soon as we have more information.
      Posted Aug 03, 2020 - 23:03 PDT
      Update
      Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will update as soon as we have more information.
      Posted Aug 03, 2020 - 18:40 PDT
      Monitoring
      Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. Successfully delivery is being observed for the majority of traffic to this network, but full resolution has not yet been confirmed by the carrier partner as some delivery reports continue facing delays.  We expect to provide an update in 24 hours or as soon as more information becomes available.
      Posted Aug 03, 2020 - 16:30 PDT
      Update
      Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will provide another update as soon as we have additional information.
      Posted Aug 03, 2020 - 00:50 PDT
      Update
      Our engineers are still working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
      Posted Aug 02, 2020 - 00:44 PDT
      Update
      Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will provide another update as soon as we have additional information.
      Posted Aug 01, 2020 - 01:40 PDT
      Update
      Our engineers continue to work with our carrier partner to resolve the issue of SMS delivery delays to the Entel network in Chile. We will provide another update as soon as we have additional information.
      Posted Jul 31, 2020 - 09:31 PDT
      Update
      Our engineers are still working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
      Posted Jul 31, 2020 - 01:31 PDT
      Update
      Our engineers are still working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
      Posted Jul 30, 2020 - 21:31 PDT
      Update
      Our engineers are still working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
      Posted Jul 30, 2020 - 19:00 PDT
      Update
      Our monitoring systems have detected an issue with SMS Delivery Delays over Longcodes to Chilean mobile operators. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jul 30, 2020 - 17:53 PDT
      Investigating
      Our monitoring systems have detected an issue with SMS Delivery Delays over Longcodes to Chilean mobile operators. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jul 30, 2020 - 17:40 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).