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        Flex Ai Copilot Errors While Creating Channel Notes

        Incident Report for Twilio

        Update

        Flex Ai Copilot Errors While Creating Channel Notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 4 hours or as soon as more information becomes available.
        Posted Jun 01, 2026 - 18:45 PDT

        Monitoring

        Flex Ai Copilot Errors While Creating Channel Notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 01, 2026 - 16:39 PDT

        Update

        Our engineers have identified the issue with Flex Ai Copilot Errors While Creating Channel Notes and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jun 01, 2026 - 13:33 PDT

        Update

        Our engineers have identified the issue with Flex Ai Copilot Errors While Creating Channel Notes and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 01, 2026 - 11:33 PDT

        Update

        Our engineers have identified the issue with Flex Ai Copilot Errors While Creating Channel Notes and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jun 01, 2026 - 10:52 PDT

        Identified

        Our engineers have identified the issue with Flex Ai Copilot Errors While Creating Channel Notes and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jun 01, 2026 - 10:35 PDT
        This incident affects: FLEX (Flex Agent Desktop).