Packet loss in AU region

Incident Report for Twilio

Resolved

The issue impacting AWS packet loss in AU has been resolved, and the service is functioning normally at this time.

Posted Jul 09, 2022 - 12:14 PDT

Monitoring

The potential issue impacting AWS packet loss in AU has been mitigated. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jul 09, 2022 - 12:00 PDT

Investigating

Our monitoring systems have detected a potential issue with AWS packet loss in AU. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 09, 2022 - 11:48 PDT