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        Delay in SMS Delivery to Sri Lanka Mobitel Network

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Sri Lanka Mobitel. This incident has been resolved.
        Posted Jul 18, 2021 - 16:59 PDT

        Update

        We are continuing to observe recovery in SMS delivery delays when sending messages to Sri Lanka Mobitel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 18, 2021 - 14:46 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Sri Lanka Mobitel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 18, 2021 - 12:46 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to Sri Lanka Mobitel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 18, 2021 - 11:21 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).