SMS Delivery Delay and Failure to Telma Network in Madagascar

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Telma network in Madagascar. This incident has been resolved.

Posted Oct 20, 2023 - 02:05 PDT

Update

We continue to monitor successful SMS delivery to Telma network in Madagascar. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 20, 2023 - 00:15 PDT

Monitoring

We are observing successful SMS delivery to Telma network in Madagascar. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 19, 2023 - 22:20 PDT

Update

We are experiencing SMS delivery delay and failure sending to Telma network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 19, 2023 - 19:22 PDT

Update

We are experiencing SMS delivery delay and failure sending to Telma network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 19, 2023 - 15:22 PDT

Update

We are experiencing SMS delivery delay and failure sending to Telma network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 19, 2023 - 13:22 PDT

Investigating

We are experiencing SMS delivery delay and failure sending to Telma network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 19, 2023 - 12:21 PDT

This incident affected: CARRIER NETWORK (Voice, Middle East & Africa).